Customer and Technical Support Solutions for ISPs, MSPs, BPOs and other support call needs.
Are you great at Technology but need help with Support?
Whether your customer calls ARE your business or a by-product of your business, support often makes or breaks a company. However, the problems of support often begin with your support agents:
- Hiring
- Training
- Firing-Quitting
- Rinse and repeat…and repeat…and repeat…
We understand why keeping support ‘in-house’ is important to many, but it’s less and less economical as your grow. So how to you balance your customers needs with your need to have a life?
Relax, Let Us Do The Work
Our decades of support experience in the ISP, MSP and BPO industries means that we can handle just about anything…quickly and efficiently. But it also means that you can trust us to handle your customers as the important people they are to you.
top-tier tech support
We provide premium tech support that saves time, money.
Sending your calls to US is good for YOU….
Save Money!
We know…it should go without saying… but if you’re going to outsource your calls, it should save you money over doing it in-house. It’s simple ‘economy of scale’ economics at work here.
Happy Customer’s
When your customers need you, they want you now. Our Agents are ready 24/7/365 to take their calls and provide a solution. No waiting for an email or voicemail to be responded to. We’re here right now, so you don’t have to be. .
Make Better Business Decisions
Data drives decisions. Our weekly customizable reports provide actionable data. We help you gain the necessary insight into what drives all of your calls so that you can make positive changes.
Highest and best use of your staff
No one “likes” to answer the phone and deal with customer issues all day long. If your employees are doing this, they may not stick around for long. Take your talent off the phone and put them in their highest and best use within your organization. Let us do the work.
We don't like to brag, but we're changing the game
We have been using ServerPlus for the past few years, and overall, the experience has been quite positive. We rely heavily on customer support and technical assistance, and ServerPlus has played a crucial role in enhancing our customer service operations. Their reliability and 24/7 support has allowed us to maintain a high level of customer satisfaction, which is essential in our industry. We are highly satisfied with their services and look forward to continuing our partnership in the future.”
T. Taylor
Legacy Internet
Our numbers speak for themselves
Partner With Your Dream Team
Let’s work together and design a tailored outsourcing solution for effortless operations and unmatched peace of mind. We’re with you every step of the way.
Get Started in 4 Easy Steps….
PO Box 970842
Orem UT 84097
ServerPlus is your strategic partner to make your life and the life of your customers better.