Building an ISP Legacy
In late 1999, Layne Sisk found himself in an interesting situation. He had been awarded an ISP when a former client went bankrupt and found himself asking: “Now what?” He quickly learned that one of the most challenging issues he faced was customer phone calls. As he reached out to other ISPs to learn about how they handled their phone calls, he learned that most of them didn’t have a good solution either.
Layne went to work to develop a call center, with an emphasis on ISPs, that would do it better than anyone else out there. Two and a half decades later, ServerPlus is the leading ISP support solution in North America, supporting more than 1.5 million end users.
To meet the customers needs effectively, businesses must ensure a strong presence on these platforms to align with the digital era, making it crucial for companies to adapt to new technologies and cater to their customers’ demands efficiently.
Layne Sisk
The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before the introduction of the World Wide Web. He then successfully migrated to be a major retailer on the Web. He has a BS in Business Administration from the University of Phoenix with a minor in accounting.
He has many diverse business interests and sits on the boards of several successful companies. Layne and his wife Kathy are the proud parents of 3 children and are active in both community and church.
Michael coles
Sales Manager. The past 22 years of Michael’s sales career have taken him from in home sales to tech sales – to building sales teams. . When ‘Mike’ isn’t preaching the ServerPlus Gospel, he spends his time with his wife of 22 yrs, ‘gaming’ with his 6 kids, working on his Z car, Scuba Diving, Caving, Golfing.
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